Immediate help in Austria
Acute crisis: here you can find help
These services are there for you, many around the clock, free and anonymous. You do not have to know which category your problem belongs to first. Just call or write. Most services speak German; many can also help in English.
Immediate danger to life? Call now.
If you or someone near you is in immediate danger, do not hesitate. These numbers work everywhere in Austria, day and night.
Around the clock, for everyone
When everything gets too much, you do not know how to go on, or you simply need someone to talk to.
Telefonseelsorge (crisis line)
142Day and night, free and anonymous. For every worry, from loneliness to suicidal thoughts. Also via chat (daily 4 to 11 pm) and mail.
telefonseelsorge.atÖ3-Kummernummer
116 123Daily 4 pm to midnight, anonymous and free. A first point of contact for anyone in personal distress.
Ö3-KummernummerFor children and teenagers
Getting help is not a weakness, it is a strength.
Rat auf Draht
147Around the clock, anonymous and free. For all worries of young people. Also chat via the website.
rataufdraht.atKindernotruf (children's emergency line)
0800 567 56724-hour help in acute crises and conflict situations.
In case of violence and threats
For physical, psychological or sexual violence, stalking and threats. In acute danger always call the police first on 133.
Frauenhelpline (women's helpline)
0800 222 555For women and girls, around the clock, free and anonymous. Online counselling Monday to Friday 6 to 8 pm.
haltdergewalt.atGewaltschutzzentren (violence protection centres)
0800 700 217Counselling and support for people affected by violence, throughout Austria.
gewaltschutzzentrum.atMännerinfo (men's helpline)
0800 400 777Crisis counselling for boys and men, around the clock, anonymous and free. Also for violence, relationship crises and suicidal thoughts.
maennerinfo.atAddiction and dependency
Whether alcohol, drugs, medication or gambling: you do not have to get this under control alone. These services counsel confidentially, relatives too.
Suchthilfekompass Österreich
The official guide to all addiction counselling centres and treatment services near you, for those affected and their relatives.
suchthilfekompass.goeg.atRauchfrei Telefon (quit smoking)
0800 810 013Free counselling on quitting smoking, throughout Austria.
rauchfrei.atSpielsuchthilfe (gambling addiction)
(01) 544 13 57Telephone and in-person counselling on gambling addiction, also for relatives.
spielsuchthilfe.atAcute psychiatric help in your province
If you need psychiatric help quickly. Where there is no province-wide 24-hour service, the nationwide numbers above apply.
Vienna
01 31330Social-psychiatric emergency service (PSD), around the clock. Crisis intervention centre: 01 4069595, Monday to Friday 8 am to 5 pm.
Carinthia
0664 3007007Emergency and crisis service East (Klagenfurt). West (Villach): 0664 3009003. Both around the clock.
Salzburg
0662 433351Crisis hotline Salzburg, around the clock. St. Johann: 06412 20033, Zell am See: 06542 72600.
Tyrol
0800 400 120Psychosocial crisis service, daily 9 am to 7 pm. University clinic for psychiatry Innsbruck: 050 504, around the clock.
Burgenland & Vorarlberg
No province-wide 24-hour service. Please use the nationwide numbers above.
Prefer writing to talking
Not everyone wants to phone. These services also counsel you in writing and anonymously.
Telefonseelsorge: chat and mail
Chat daily 4 to 11 pm, mail enquiries any time.
onlineberatung-telefonseelsorge.atDeaf or hard of hearing
This overview does not replace an emergency call. If there is acute danger, call 144 or 112. The numbers come from Austria's public health portal (Suizidprävention Austria) and the respective services, as of June 2026. All information without guarantee; if in doubt, please check the official page.